Service Scheduling Made Simple and Convenient
Gone are the days of playing phone tag with your service department or waiting on hold to schedule an appointment. At Chino Hills Ford, we understand that your time is valuable, which is why we have made scheduling service as convenient as possible. Our online scheduling system allows you to book your service appointment any time, day or night, from the comfort of your home or office. In just a few minutes, you can select your preferred date and time, describe your service needs, and receive confirmation, all without picking up the phone.
This modern approach to service scheduling fits seamlessly into your busy lifestyle. Whether you need routine maintenance like an oil change or have concerns about your vehicle's performance, our online system makes it easy to get your Ford the care it needs. The process is straightforward, secure, and designed with your convenience in mind. You can even
schedule service from your smartphone while waiting in line at the grocery store or during your lunch break. This flexibility ensures that vehicle maintenance never becomes a burden or gets postponed due to scheduling difficulties.
How Online Scheduling Saves You Time and Hassle
Traditional phone scheduling requires you to call during business hours, potentially wait on hold, and coordinate available times with a service advisor. Our online system eliminates these frustrations entirely. You can view available appointment slots in real time and choose the option that works best for your schedule. The system is available twenty four hours a day, seven days a week, so you can schedule service at midnight if that is when you remember your vehicle needs attention.
Online scheduling also gives you time to think about and accurately describe your service needs without feeling rushed. You can reference your owner's manual, check your mileage, and note any specific concerns before submitting your request. This detailed information helps our service team prepare for your visit, ensuring we have the right parts and allocate appropriate time for your service. When you arrive at our
service center at 4480 Chino Hills Parkway, our technicians are ready to work on your vehicle immediately, reducing your wait time and getting you back on the road faster.
What to Expect When You Schedule Online
Using our online scheduling system is intuitive and straightforward. Start by visiting our service appointment page and selecting whether you need maintenance, repairs, or have a specific concern. Choose your preferred date and time from available slots. The system will prompt you to provide basic information about your vehicle, including year, make, model, and current mileage. You will also have space to describe the services you need or any issues you have noticed with your vehicle.
After submitting your request, you will receive immediate confirmation via email with all the details of your appointment. Our service team reviews each online appointment and may contact you if they need additional information or if a different time slot would better accommodate your service needs. You can also take advantage of our
service specials when scheduling online, ensuring you get the best possible value for your service visit. If your plans change, you can easily reschedule or cancel your appointment through our system or by calling us at nine zero nine four one three six three nine nine.
Additional Convenient Service Options
Beyond online scheduling, Chino Hills Ford offers several other convenient services designed to make vehicle maintenance easier. Our Ford pickup and delivery service brings your vehicle to our service center and returns it to you when work is complete, perfect for busy professionals who cannot spare time during the workday. We also offer
Ford mobile service for certain maintenance tasks that can be performed at your home or office, bringing the service center to you.
For customers who prefer to wait while their vehicle is serviced, our comfortable customer lounge offers complimentary WiFi, refreshments, and a quiet space to work or relax. We also provide shuttle service to nearby locations in Chino Hills, Ontario, and Pomona if you need to run errands during your service appointment. These options, combined with our online scheduling system, demonstrate our commitment to making Ford ownership as convenient and hassle free as possible. Whether you need routine maintenance or more extensive repairs, we have solutions that fit your lifestyle and schedule.
Frequently Asked Questions
Can I schedule any type of service online?
Yes, our online system accommodates all service types, from routine oil changes to complex repairs. Simply describe your needs in the appointment form, and our team will prepare accordingly.
How far in advance should I schedule my appointment?
We recommend scheduling at least a few days in advance for routine maintenance. For urgent repairs, call us directly at nine zero nine four one three six three nine nine for the earliest available appointment.
Will I receive reminders about my appointment?
Yes, we send email reminders before your scheduled appointment. You can also opt in for text message reminders when you schedule online.
Can I request a specific service advisor or technician?
Absolutely. When scheduling online, you can note your preference in the comments section, and we will do our best to accommodate your request based on availability.